Frequently Asked Questions.

How can i book ? 

you can either book by phoning us direct, or you can use our link Below, or use booking.com's direct website and just type in The Kensington Hotel

CANCELLATIONS / Payment ?

We do ask that if you would like to cancel your booking that you give us 24 hours notice, If not we do charge the first nights stay but will refund any remaining nights. 

If you require multiple Room's we ask for the first night stay (non-refundable) Deposit.

please click here for our full Terms & Conditions

BOOKING.COM

Our friends over at booking.com do have there own rules in reguards to Booking a room that we have no control over, If you would like to see these please follow this link. http://www.booking.com/content/terms.en-gb.html

What time is check in/out ?

Check in is from 2pm and we ask that you vacate the room by 10:30am on the day of your departure . if you need more time to check out or would like to check in earlier just let us know and we will sort something for you

Do you have disabled access ? 

unfortunately we do not offer the facilities that are equipped for these needs. However we will be more than happy to help with any needs you may have during your stay. 

Do you have a ground floor room ? 

Yes we do have a ground floor room that is available upon request. although this is subject to availability

Am i allowed to smoke in my room ? 

unfortunately we are a non smoking hotel. but we do have a great vaping shop close if you are thinking of kicking the habit.

Are we a child friendly hotel ?

yes we are. we have a lovely large family sized sea-view room that even has bunk beds.

can i book BREAKFAST upon arrival ? 

of course you can just let us know when you book in there is a charge of £5- for adults and £3- for children under 10 (but i promise it will be one of the best breakfasts you have had) 

Do you have a car park ?

yes we do, however we are only a small hotel and it kinda shows in our car park as it can only accommodate two cars at a time. But don't worry as we have you covered there is plenty of off road parking around the hotel.

Do you allow pets ?

we only allow small dogs or assistance dogs. We do ask that you let us know prior to your booking. (THERE IS NO CHARGE FOR PETS)

Do you have a bar ?

unfortunately not sorry as we feel the local bars and clubs offer more an experience than we could, And there only round the corner.